Submit a Support Ticket is a user interface window where players can request help from support. Before submitting a ticket, a player must select the category. After that, a subcategory can be selected. There is a text field underneath that allows for entering details of the support request.
Categories and subcategories[]
- Technical Issues
- Performance
- Crashing
- Report Player
- Offensive Language
- Offensive Character Name
- Scam
- Bot / Cheater
- Harassment
- Gold Selling
- Loss / Recovery
- Lost Item
- Deleted Character
- Scammed
- Hacked
- Lost Currency
- Bug
- Bug Report
- Gameplay
- Environment
- NPCs
- PvE
- PvP
- Tradeskills
- Abilities
- Groups
- Suggestions
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