Submit a Support Ticket

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Submit a Support Ticket is a user interface window where players can request help from support. Before submitting a ticket, a player must select the category. After that, a subcategory can be selected. There is a text field underneath that allows for entering details of the support request.

Categories and subcategories

  • Technical Issues
    • Performance
    • Crashing
  • Report Player
    • Offensive Language
    • Offensive Character Name
    • Scam
    • Bot / Cheater
    • Harassment
    • Gold Selling
  • Loss / Recovery
    • Lost Item
    • Deleted Character
    • Scammed
    • Hacked
    • Lost Currency
  • Bug
    • Bug Report
  • Gameplay
    • Environment
    • NPCs
    • PvE
    • PvP
    • Tradeskills
    • Abilities
    • Groups
    • Suggestions